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Customer Service Skills for Success
ean: 9780073545448, isbn: 0073545449,
Customer Service, 4/e by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of tech...
Practice Makes Perfect Mastering Writing (Practice Makes Perfect Series)
You Save: 28%
ean: 9780071747165, isbn: 0071747168,
Helpful instruction and plenty of practice for your child to master the basics of writing Understanding writing is essential for your child to write with competence and clarity. Practice Makes Perfect: Mastering Writing gives your child bite-sized ex...
Opportunities in Foreign Language Careers (Opportunities In…Series)
You Save: 7%
ean: 9780071437240, isbn: 007143724X,
The most comprehensive career book series available, Opportunities in . . . explores a vast range of professions. Each book offers: The latest information on a field of interest Training and education requirements for each career Salary statistics f...
Norwegian Verbs And Essentials of Grammar
You Save: 37%
ean: 9780844285962, isbn: 084428596X,
This compact volume offers an integrated guide to both Norwegian verbs and the basics of grammar. All the major verbal and grammatical concepts of the language are presented.McGraw-Hill. ...
Practice Makes Perfect Mastering Grammar (Practice Makes Perfect Series)
You Save: 28%
mpn: FBA-|287114, ean: 9780071745475, isbn: 0071745475,
Helpful instruction and plenty of practice for your child to understand the basics of grammar and vocabulary Understanding grammar is essential for your child to speak and write with competence and clarity. Practice Makes Perfect: Exploring Grammar g...
Finanzas y contabilidad: lecturas y vocabulario en español
sku: 1894183902, ean: 9780070568068, isbn: 0070568065,
Each title in this series aims to teach the reader the specialized vocabulary needed to communicate effectively in any one of a variety of professional environments. The series is designed for those who already have a sound knowledge of the language....
Western Wind: An Introduction to Poetry, 5th Edition
mpn: illustrations, ean: 9780072819595, isbn: 0072819596,
WESTERN WIND is an introduction to the elements of craft that make poetry sing, a superior anthology of classic and contemporary poetry, and a guide for students to poetics, writing about poetry, and critical theory. In this text, two well respected ...
Lost Languages: The Enigma of the World's Undeciphered Scripts
ean: 9780071357432, isbn: 0071357432,
"Andrew Robinson has now followed up his beautifully illustrated The Story of Writing with a highly appropriate sequelLost Languages, on undeciphered scripts. Many, it seems likely, will never be deciphered ..."Sir Arthur C. Clarke, C.B.E. A ...
Teach Yourself Business French (3CDs+ Guide) (Teach Yourself Language)
ean: 9780071499743, isbn: 0071499741,
A quick-and-easy path to the language confidence you need to do business in a French-speaking country In the global market, you'll find you need to be able to say more than just “hello” in another language. You need to talk about money, trade, la...
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