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Difficult Conversations: How to Discuss What Matters Most


Super Savings Item! Save 36% on the Difficult Conversations: How to Discuss What Matters Most by Penguin Books at Translate This Website. Hurry! Limited time offer. Offer valid only while supplies last. The 10th-anniversary edition of the New York Times business bestseller-now updated with ''Answers to Ten Questions People Ask'' We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more


Product Description & Reviews

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation  · Start a conversation without defensiveness  · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations· Move from emotion to productive problem solving

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  • Penguin Books

Additional Information

Manufacturer:Penguin Books
Brand:Penguin Books
Publisher:Penguin Books
Studio:Penguin Books
EAN:9780143118442
Item Weight:0.53 pounds
Item Size:0.64 x 7.73 x 7.73 inches
Package Weight:0.55 pounds
Package Size:5.5 x 1 x 1 inches

Difficult Conversations: How to Discuss What Matters Most by Penguin Books

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Difficult Conversations: How to Discuss What Matters Most

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