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Phone Skills for the Information Age


Phone Skills for the Information Age by McGraw-Hill Education at Translate This Website. Hurry! Limited time offer. Offer valid only while supplies last. This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary..


Product Description & Reviews

This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary..

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Additional Information

Manufacturer:McGraw-Hill Education
Publisher:McGraw-Hill Education
Studio:McGraw-Hill Education
EAN:9780073017273
Item Weight:0.73 pounds
Item Size:0.3 x 10.8 x 10.8 inches
Package Weight:0.7 pounds
Package Size:8.19 x 0.31 x 0.31 inches

Phone Skills for the Information Age by McGraw-Hill Education

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Phone Skills for the Information Age

4.9 out of 5 stars with 219 reviews
Condition: New
Lead Time: 1 - 2 Business Days
Availability: In Stock
$93.59


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