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Say This, Not That: How to Build Trust and Motivate Others with the Right Choice of Words


Say This, Not That: How to Build Trust and Motivate Others with the Right Choice of Words by Crossroad Publishing Company at Translate This Website. Hurry! Limited time offer. Offer valid only while supplies last. So often, saying (or not saying) the right word can transform a situation, and this empowering resource aims to give speakers the life-changing secrets of effective communication. Drawing from his experiences training more than 100,000 managers, Dave Durand offers specific, detailed suggestions for what to say in a variety of everyday situations, as well as surprising information about the hidden meanings that makes some key words so powerful in conversations. Using simple, proven techniques,


Product Description & Reviews

So often, saying (or not saying) the right word can transform a situation, and this empowering resource aims to give speakers the life-changing secrets of effective communication. Drawing from his experiences training more than 100,000 managers, Dave Durand offers specific, detailed suggestions for what to say in a variety of everyday situations, as well as surprising information about the hidden meanings that makes some key words so powerful in conversations. Using simple, proven techniques, this resource covers important subjects such as building trust, inspiring others, correcting behaviors, raising standards, holding someone accountable, making first impressions, apologizing, encouraging open communication, reporting bad news, and making a point amidst adversity.

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Additional Information

Manufacturer:The Crossroad Publishing Company
Brand:Crossroad Publishing Company
Publisher:The Crossroad Publishing Company
Studio:The Crossroad Publishing Company
EAN:9780824526252
Item Weight:0.3 pounds
Item Size:0.4 x 7.5 x 7.5 inches
Package Weight:0.35 pounds
Package Size:5.3 x 0.4 x 0.4 inches

Say This, Not That: How to Build Trust and Motivate Others with the Right Choice of Words by Crossroad Publishing Company

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Say This, Not That: How to Build Trust and Motivate Others with the Right Choice of Words

4.6 out of 5 stars with 249 reviews
Condition: New
Lead Time: 1 - 2 Business Days
Availability: In Stock
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