Customer Relations - 612 - Blowout Sale! Save up to 85%
Blowout Sale! Up to 85% off on Customer Relations at Translate This Website. Top brands include McGraw-Hill Education, STECK-VAUGHN, Brand: Springer, Brand: Amer Library Assn, Expert Author Publishing, Brand: Neal Schuman Pub, Facet Pub, CreateSpace Independent Publishing Platform, Peter Lang GmbH, Internationaler Verlag der Wissenschaften, Springer VS, LAP LAMBERT Academic Publishing, Ideas Propias Publicidad Sl, Brand: ALA Editions, Gabler Verlag, Sams Publishing, Pearson Prentice Hall, O'Reilly Media, & Brand: Sams Publishing. Hurry! Limited time offers. Offers valid only while supplies last.
Customer Service Skills for Success
mpn: colour illustrations, figures, ean: 9780073397115, isbn: 0073397113,
Not the Same Old Customer Service Textbook Customer Service: Skills for Success uses a variety of activities and example to gain and hold readers’ interest while providing additional insights into the concepts and skills related to customer service...
Steck-Vaughn Workforce: Building Success: Student Workbook Customer Service
You Save: 17%
ean: 9780817265212, isbn: 081726521X,
Written specifically to develop skills to provide the best possible customer service .Pre-test (Check what you know) and Post test (Check what you've learned).. Four types of exercises: Comprehension check, Making connections; Try it Out, Act it Out,...
Messen messbar machen: Mehr Intelligenz pro m² (German Edition)
You Save: 22%
mpn: black & white illustrations, ean: 9783540235569, isbn: 3540235566,
Der Maßstab ist der Besucher In den stolzen Abschlussberichten der einzelnen Messegesellschaften ? ndet sich der Besucher bereits im Titel - aber nur wenn er „gesteigert“ werden konnte. Falls nicht, darf er sich einen Platz im Rahmen eines Satze...
Coaching in the Library: A Management Strategy for Achieving Excellence (Ala Editions)
By Brand: Amer Library Assn
You Save: 85%
ean: 9780838908099, isbn: 0838908098,
The first of its kind, this readable, hands-on book will help you to see your library and the staff that runs it in a new, more strategic way. Experienced librarian and coach Ruth Metz outlines a focused and results-oriented game plan for achieving p...
It's Always Your Move: Purposeful Progress for Corporate Career Women
By Expert Author Publishing
ean: 9780996446099, isbn: 0996446095,
You expected to be further along your career path because you work so hard but have noticed others get put forward or be offered opportunities or credit where you know you should be or want to be in the frame. You are bordering on frustration but you...
Building a Successful Customer Service Culture: A Guide for Library and Information Managers
By Brand: Neal Schuman Pub
You Save: 23%
sku: VI-1856044491, mpn: 43187-15047, ean: 9781856044493, isbn: 1856044491,
As libraries move into the 21st century, quality management has become a key focus of the effort to create a service culture that meets - and indeed exceeds - customer requirements. The language of customer service has become common in the library an...
Success at the Enquiry Desk: Successful Enquiry Answering - Every Time
You Save: 23%
ean: 9781856044776, isbn: 1856044777,
A desk-book designed to help the information professional become self-sufficient in answering enquiries, this title guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-...
Opening Lines and Approaching New People (Alpha Person Charisma Course) (Volume 8)
By CreateSpace Independent Publishing Platform
ean: 9781986827133, isbn: 9781986827133,
The Alpha Person Charisma Course is delivered in short high-impact modules. Each module covers a specific set of essential communication skills. This course is designed for busy executives. Your time is not wasted reading long anecdotes, background t...
Delivering Satisfaction and Service Quality: A Customer-Based Approach for Libraries
You Save: 1%
mpn: Illustrations, ean: 9780838907894, isbn: 083890789X,
Good customers expect excellent service. Increasingly, library customers are looking to online services instead of to the library for information. For every library that wants to win satisfied customers and bring those that have strayed back into the...
Dienstleistungsqualität: Konzepte ― Methoden ― Erfahrungen (German Edition)
You Save: 6%
mpn: black & white illustrations, bibliograph, ean: 9783409136556, isbn: 340913655X,
Unter verschiirften Wettbewerbsbedingungen auf Markten mit Siittigungserscheinungen und zunehmend ausgereiften Angeboten wird Dienstleistungsqualitiit zum entscheiden- den Erfolgsfaktor im Wettbewerb der Zukunft. Das gilt keineswegs nur fur Untemeh- ...
Adult Programs in the Library (Ala Programming Guides)
mpn: Illustrations, ean: 9780838908105, isbn: 0838908101,
The first in the new ALA Programming Guides series, this book walks you through the process of program development and event planning in two parts. The first section is a "how-to" that prepares you to: -- Conduct demographic analysis and target the a...
Sams Teach Yourself Microsoft Dynamics CRM 2011 in 24 Hours
You Save: 27%
ean: 9780672335372, isbn: 0672335379,
In just 24 sessions of one hour or less, you’ll learn how to drive powerful business results with Microsoft Dynamics CRM 2011! Using this book’s straightforward, step-by-step approach, you’ll learn how to orchestrate successful CRM projects, au...
Building on SugarCRM: Creating Applications the Easy Way
You Save: 50%
ean: 9781449309800, isbn: 1449309801,
In the crowded field of customer relationship management (CRM) systems, SugarCRM stands out—not only for its modular design, but also for the ease with which you can develop, customize, and extend your CRM applications. This concise book provides a...
Sams Teach Yourself Microsoft Dynamics CRM 4 in 24 Hours
By Brand: Sams Publishing
You Save: 45%
mpn: 0672330679, ean: 9780672330674, isbn: 0672330679,
In just 24 sessions of one hour or less, you will be up and running with Dynamics CRM 4. Using a straightforward, step-by-step approach, this book offers a quick way for you to get started with Dynamics CRM by leveraging real business examples, pract...
The Quality Library
You Save: 12%
mpn: black & white illustrations, black & whi, ean: 9780838909522, isbn: 0838909523,
Based on more than 50 years of author expertise in organizational improvement, "The Quality Library" offers a methodology to pinpoint trouble areas and improve processes.In an environment of budget cuts and freezes, libraries must keep a tight rein o...
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